Privacy Policy

Data controller

HYPERPLANE TECHNOLOGY SRL is the data controller for Dimiourgo.

For privacy questions or requests, email support@dimiourgo.com.

What we collect

We collect the personal data needed to operate the store: name, email address, phone number when supplied, shipping address, billing address, account details, order history, support messages, and technical security logs.

Payments

Card details are handled by Stripe Checkout. Dimiourgo receives payment status, transaction identifiers, totals, and customer contact details needed to reconcile and fulfil an order; we do not store raw card numbers.

Why we use it

We use personal data to process orders, reserve inventory, calculate shipping, send order updates, provide support, prevent fraud or abuse, maintain records, and comply with legal or accounting duties.

Who receives it

Payments are processed by Stripe. Hosting, database, and security infrastructure run on Cloudflare. Delivery providers receive the address and contact details needed to ship a purchase. We do not sell customer personal data.

Retention

Order and support records are kept only as long as reasonably necessary for fulfilment, bookkeeping, fraud prevention, warranty support, and legal obligations.

Your choices

Email support@dimiourgo.com to request account corrections, export, deletion, or privacy help where allowed by law.